COVID-19 information

Dear customers,

Here is an update on the current situation.

 

Order processing

Our logistics department remains operational and keeps on dispatching orders.

It currently takes 1 to 3 days for orders to be dispatched when products are in stock.

 

Delivery times

Carriers are currently experiencing relatively few delays on their network. This is likely to change as Christmas approaches.

Please allow 3 to 6 working days for orders to arrive, depending on where you live.

 

Customer support

Available only via the online form or directly via your order.

Average response time: 24 hours.

 

After sales service

We would like to draw your attention to the fact that due to the current demand, it will take us longer than usual to answer your queries.

Average response time: 48 hours.

 

Thank you!

The entire NOOTICA team would like to thank you for your support and patience.

We will keep you informed of any further events and changes that could impact you.

 

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